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Document AI
Documents do not create order.
Current knowledge does.
Every company wants to keep its documentation up to date. Until now the effort was often too great. Today AI takes on exactly this task.
The real problem
Documentation was never the actual problem.
Everyone wanted to document. Hardly anyone had the time to keep it up.
The result today:
- → outdated documentation
- → inconsistent knowledge across the team
- → long search times
- → information nobody can find
- → errors caused by outdated information
The solution
AI turns documentation into a living knowledge base.
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AI Knowledge Platform
Keeping company knowledge current.
A large company. The last complete version of the documentation dates from 2022. Since then, products have been extended, processes changed, new employees hired, new sales arguments developed and new systems introduced. Much was documented. Almost nothing was updated.
Documentation is outdated. AI detects changes and keeps the knowledge base continuously up to date.
Important information is spread across many documents. AI connects information from different sources into a shared knowledge base.
Meeting notes get buried in pages of text. AI recognises context and automatically transfers key decisions and changes into the right knowledge platform.
New employees work with inconsistent knowledge. Everyone accesses the same current knowledge base.
Nobody knows the actual current state. The knowledge platform evolves continuously alongside the company.
The result: current knowledge · faster onboarding · better communication · less searching · fewer errors
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Knowledge formatting
Knowledge does not need to be read. It needs to be understood.
Companies hold thousands of pages of documentation. New employees, salespeople, service technicians and project managers do not have time to read long documents in full.
From the same information, AI automatically creates different formats – matched to the audience and the situation:
- Summaries
- Step-by-step guides
- Infographics
- Videos
- Audio summaries
- Checklists
- Interactive learning modules
Our goal: knowledge should be understandable within seconds – not after 40 pages of documentation.
Field Service
Technical knowledge always at hand.
A service technician works on different systems every day. Each machine has its own documentation, maintenance plans and instructions. Finding the right information often takes longer than the actual job.
With Document AI the technician simply asks a question:
"How do I replace the valve on system XY?"
AI immediately delivers: the right instructions, correct steps, relevant images, safety information and matching documents – even without an internet connection, directly in the service app.
The result: faster service calls · fewer errors · shorter onboarding · current knowledge · answers instead of document searches
Software documentation
Keeping our own documentation current.
We faced the same problem ourselves. After a project is completed, software keeps evolving: new features, new releases, changed workflows, extensions, replaced functions. Development moves forward. Documentation falls behind.
Documentation is not kept up to date after releases. AI analyses new releases and automatically identifies relevant changes.
New features are missing from the documentation. AI automatically adds new features in the right place.
Changes to existing features go undocumented. AI describes changes, extensions and replaced functions automatically.
Developers do not know the current project state. All teams always work with the same technical knowledge base.
Knowledge stays with individual developers. Knowledge is automatically documented and made permanently available to the whole team.
The result: current technical documentation · faster onboarding · fewer questions · up-to-date overview of releases · less dependency on individual developers
We do not just build these solutions for our clients. We use them in our own projects too.
AI Knowledge Platform
How current is the knowledge in your organisation?
When documentation is outdated, hard to understand or difficult to find, your organisation loses time every day. Let us explore together how AI can turn your documentation into a living knowledge platform.