.webp)
AI in Business
AI is changing the way
businesses work.
Every department can hand tasks over to AI today – giving people more time for customers, decisions and growth.
Value by department
Where does AI create the greatest impact?
Almost every department has tasks that cost time and create little value. That is exactly where AI can help.
Sales
AI supports quotes, CRM maintenance, follow-ups, call summaries and complaints.
≈ 360 hours / year
≈ €5,400 working-time potential per employee
Customer Service
AI supports tickets, responses, complaints, returns and the knowledge base.
≈ 240 hours / year
≈ €3,600 working-time potential
Aftersales
AI supports contract renewals, maintenance, accessories, follow-up purchases and service reminders.
More customer loyalty.
More repeat orders. More revenue.
HR
AI supports applications, onboarding, training, assessments and knowledge management.
≈ 240 hours / year
≈ €3,600 working-time potential
Purchasing
AI supports supplier comparison, orders, complaints and price monitoring.
≈ 180 hours / year
≈ €2,700 working-time potential
Accounting & Controlling
AI supports invoice checking, document recognition, payment reconciliation and monthly closings.
≈ 180 hours / year
≈ €2,700 working-time potential
Marketing
AI supports copywriting, social media, newsletters, campaigns and SEO optimisation.
≈ 180 hours / year
≈ €2,700 working-time potential
Management
AI supports reports, analyses, KPIs, summaries and decision-making foundations.
≈ 120 hours / year
≈ €1,800 working-time potential
AI does not replace people. AI replaces routine.
The time freed up can be used for customers, innovations and value-adding tasks. Calculations are based on example values (1–1.5 h daily × 20 working days × 12 months × €15/h) and may vary by company.
Knowledge Transfer
Our goal is for your team to be able to use AI meaningfully on their own.
We do not just develop solutions – we show your team how AI is applied in day-to-day work.
With foundational courses we create understanding of AI. In company workshops we develop the first use cases for your own processes together.
Afterwards your team recognises new possibilities – and uses them independently.
.webp)
Julia Ptitsyna, Founder AWAG IT & AI Solutions
"The greatest success does not come from AI. It comes from people who use it meaningfully."
.webp)
AI in Business
Which area would you like to start with?
Not every company needs everything. Often the first meaningful area is enough to achieve the greatest benefit.